In many cases, it may be necessary to setup an automatic reply on a mail-enabled public folder. Automatic Replies will be sent to every message that is delivered.
Requirements
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If you do not have the required permissions, please contact your Department Head or Department Vice President. Department Heads and other administrative personnel should contact the Helpdesk. |
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- Ownership of the public folder
- "Send As" permission for the public folder's email address
Directions
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It may take up to 15 minutes for these changes to take effect. |
Locate the public folder in Outlook using the "Folder List" view (Ctrl+6).
Right-click on the public folder and then select Properties.
- Click Folder Assistant.
- Click Add Rule.
- In the Perform these actions section, select Reply with and then click Template.
Create your reply template, including a signature.
Tip title Tip: If the automatic reply is temporary, please include your expected date and time of return.
- Click Save & Close when you are finished.
- Click OK in the Edit rule window.
- Click Yes when prompted to apply the new rule.
- Click OK in the Folder Assistant window.
Click OK in the public folder's Properties window.