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Support teams have varying hours. Please be patient as your ticket may arrive outside their normal business hours. Below are the primary hours and closure dates:
M-F, 8:30am - 4:30pm EST, CSU holidays, and other unexpected reasons.
Question guidelines
- Post your Question in the correct category.
- Choose a short, but descriptive title.
Titles like “I need help” or “Please come help me” say nothing. - Describe the issue, error, or bug as well as you can.
- Provide applicable information. For instance:
- Your system (e.g. Windows)
- Your device (e.g. Dell Inspiron Laptop)
- The app or service that is not functioning
- Whether you are on campus or not
- An image of the issue
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Find Answers on your own
Please visit Find an Answer to check for a solution to your Question.
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