These steps must be totally completed before we can migrate your iPhone. |
On the old device:
Upgrade to the latest system software.
You cannot restore your information if the old and new devices are not running the same version of iOS. |
Perform a device backup.
Turn off Find My iPhone.
Log out of iCloud.
Please complete these steps after receiving your new device:
Set up the phone with your finger print.
Restore the phone from your iCloud backup.
Add a secondary contact method that is not school-related in iCloud.
One contact method should be a CSU email. |
You can find Apple's tutorial on this here: https://support.apple.com/en-us/HT201356. |
Re-add apps and preferences if first-time setup failed.