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Student Payments
- Search for the student in Campus Vue.
- Student Accounts – Ledger Card – Post Payments.
- Check to see if the balance has been written off to subsidiary. If so, go to Student Accounts – Subsidiary and enter the payment there.
- Choose the Payment Type.
- Enter the Check # if necessary.
- If a credit card payment, choose the card from the drop down. If the card is not listed, add a card by clicking the ellipses. Enter the required fields as well as the first and last name.
- Choose "Payment on Account" from the Description dropdown.
- Enter the amount.
- Select the correct term from the dropdown (you cannot simply type it in or it will save with a blank term).
- Save.
- If a credit card payment fails, ask the payer if they have a daily transaction limit on their card. If they do, they need to contact their card company to authorize an increase for that day. Other issues may be that a zip code is required. To add the zip code: Student Accounts – Payment Info, select the card, Edit, and add the zip code.
- To remove old credit cards: Student Accounts – Payment Info, select the card and "Remove."