Search for the student in Campus Vue.
Student Accounts – Ledger Card – Post Payments.
Check to see if the balance has been written off to subsidiary. If so, go to Student Accounts – Subsidiary and enter the payment there.
Choose the Payment Type.
Enter the Check # if necessary.
If a credit card payment, choose the card from the drop down. If the card is not listed, add a card by clicking the ellipses. Enter the required fields as well as the first and last name.
Choose "Payment on Account" from the Description dropdown.
Enter the amount.
Select the correct term from the dropdown (you cannot simply type it in or it will save with a blank term).
Save.
If a credit card payment fails, ask the payer if they have a daily transaction limit on their card. If they do, they need to contact their card company to authorize an increase for that day. Other issues may be that a zip code is required. To add the zip code: Student Accounts – Payment Info, select the card, Edit, and add the zip code.
To remove old credit cards: Student Accounts – Payment Info, select the card and "Remove."

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