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Reset a Forgotten CSU Password for Email / Network Services
If you are experiencing problems with accessing one or more of our student services, you can usually resolve these issues by changing your Student Email password.
Refer to the Account Map to see which services use your Student Email.
If you know your password…
Please visit this help article.
Reseting your Forgotten CSU Password for Email / Network Services
Reset it yourself
Enter your CSU email address (eg. firstname.lastname@example.org)
This new password must meet or exceed the following requirements:
At least 16 characters long
No use of your name, username, or birth date
Must pass 3 of the following 4 rules
At least one UPPERCASE letter
At least one lowercase letter
At least one number
At least one special character ( !@#$%^&*()-_+ )
Inside your Office 365 account complete the email security questions setup so you can reset your own CSU Office 365 account password. To update your Security Info visit https://account.microsoft.com/security.
Request CSU Help
Click Request a password reset.
Enter into the Email
Your full legal name
An alternate email address for us to reply to
The last four digits of your SSN
Send the email (to email@example.com).