Purpose

Clarks Summit University is committed to serving students in the most effective way possible. CSU seeking to provide affordable cellular (mobile) service to our employees have secured a deal for employees. This coverage will cover employee owned and paid for plans as well as CSU owned plans for those required to have a mobile phone as part of their role. This policy provides appropriate guidelines and procedures for the setup and use of Company-owned service plans.

Definitions

In this policy, "Company", "the Company" or "CSU" is used to refer exclusively to Clarks Summit University.

In this policy, "the Employee", "user", or "requester" is used to refer exclusively to the individual who is responsible for the mobile line(s).

In this policy, school owned service plans are for positions that require frequent travel, remote work, or communication outside of normal business hours. In such positions, the use of a mobile phone may be an essential tool to fulfill job requirements.

In this policy, "service" is used to refer to only the phone plan which can include calls, text messages, data, and mobile hotspots. It will never refer to the phone, accessories, insurance, or any other add-on not listed.

In this policy, "service manager" is used to refer to the CSU department(s) tasked with managing the service plans. IT, HR or Business office will be tasked for this role.

Scope

This policy applies to any employee of the Company who is issued a Company-owned mobile phone or who requests a personal line through the Company.

Terms

For mobile service plans required for Company employment, the employee will be charged a small monthly service fee. All remaining month service charges will be paid for by CSU.
For mobile service plans requested by an employee of the Company, the employee will be responsible for all charges placed against their phone line.
All charges will be deducted from the employee's wages.
All phones are owned by the employee. The employee will assume all responsibility including but not limited to theft, damage, and technical issues. No Company staff will be required to help and any staff who does help will not be liable for any issues that arise.
All employees will have the option to select the phone they want. If an employee is required to have a phone and they do not select one then the most affordable phone will be selected for them.
All service plans will be the unlimited calling, text, data, and include a hotspot function. The cost for this as of 2018.10.25 is $65.

Support

The Company's IT Department or other departments will NOT provide technical support for ANY phone. The phone is the employees property and they will be need to seek support from the mobile phone company.

The Company's IT Department or other departments will provide support for the purpose of obtain a new phone, adding a new line, or port porting an existing line.

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