Greeting Scripts

All employees are asked to setup and maintain a personally recorded voicemail/phone greeting. As a personal touch, we ask each employee to record your full voicemail greeting.

Please do not use speaker phone when recording as that impacts the quality of the recording.

For help on setting up your voicemail it is recommended one completes the training check sheet or uses the Vonage Learning Center to find the voicemail setup directions.

The Vonage desktop app can easily help you update your voice greetings, voicemail, and your voicemail pin code. Open the app and click on the personal circle in the upper left hand corner. If you have not added your image to the Vonage App it will display your initials. Then go to settings and select Voicemail. Follow any prompts necessary to complete the setup

Please update your personal greeting using the script below or something similar to it. Please keep in mind, “What will be most helpful for the caller?”

For Baptist Bible Seminary extensions please substitute “Clarks Summit University” with “Baptist Bible Seminary” in the following scripts.  

For EMPLOYEE phone extensions

OPTION #1

You have reached the desk of [YOUR NAME], [YOUR ROLE(s) or TITLE(s)] at Clarks Summit University. I am not able to take your call right now, but if you leave your name, number and a brief message, I will call you back as soon as soon as possible. Thank you.

OPTION #2:

You have reached the desk of [YOUR NAME] in the [OFFICE / DEPARTMENT NAME ] at Clarks Summit University. I am not able to take your call right now, but if you leave your name, number and a brief message, I will call you back as soon as soon as possible. Thank you.

For DEPARTMENTAL phone extension

You have reached the [NAME OF OFFICE]  at Clarks Summit University. We are away from the desk right now. Please leave your name, number and a brief message and we will return your call as soon as we can. Thank you very much.