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Do you check your Shared Mailbox for quarantined email?
Resources
Personal Inboxes
Your inbox should receive quarantine email summaries daily for any new blocked emails.
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To avoid missing emails from our clientele please get in the habit of reviewing these emails daily at the URL mentioned above.
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When using the recipient address filter, users with access to shared mailboxes can use the filter to look up quarantine items for the shared mailboxes.
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