Windows

1. Open Outlook on the desktop.

2. In the Outlook side bar, select the Folders icon. This is located in the bottom left hand corner and you may need to press the three dots.

   Shortcut

   You can skip this and the next step by pressing Ctrl+6.

3. Open Public Folders - [Your Email] at the end of the list in the sidebar.
4. Open All Public Folders.
5. Find the folder you want to add. Right click it and select Add to Favorites.
6. In the window press options:
   1. Check both boxes.
   2. Choose Add All Subfolders from both sections.
   3. Click Add. This should add all current and future folders to the favorites group.
7. Now, click Favorites. This is a sibling folder (not a child) under All Public Folders. You should see your folders and subfolders.
8. Now, right click your folder and all subfolders and select Show In Favorites. These will now appear in the Favorites section of the left hand window/menu for the appropriate folders (email, calendar, contacts, tasks, etc.).