If you are experiencing problems with accessing one or more of our student services, you can usually resolve these issues by changing your Student Email password.
Affected services
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Refer to the Account Map to see which services use your Student Email. |
If you forgot your password
Reset it yourself
Enter your CSU email address (eg. john.doe@my.clarkssummitu.edu)
Tip title Tip Inside your Office 365 account complete the email security questions setup so you can reset your own CSU Office 365 account password. To update your Security Info visit https://account.microsoft.com/security.
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Password Policy This new password must meet or exceed the following requirements:
Must pass 3 of the following 4 rules
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Request CSU Help
Click Request a password reset.
Enter your full legal name and the last four digits of your SSN into the email that opens.
Send the email (to helpdesk@clarkssummitu.edu).
If you know your password.
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