If you are experiencing problems with accessing one or more of our student services, you can usually resolve these issues by changing your Student Email passwordpasscode.
Affected services
| Tip |
|---|
Refer to the Account Map to see which services use your Student Email. |
If you forgot your
...
passcode
Please visit this help article.
Change Your
...
Passcode
| Note |
|---|
Delay:This change will take effect immediately for the Office 365 website, but approximately 30 minutes to replicate to CSU hosted services (e.g. wifi access, library databases, etc...). An instructional video can be found here. |
Sign in to office.com/signin with your work or school account.
Click the User Icon (Upper right corner).
Go to Settings > Password password > Change your password.
Enter your old passwordpasscode.
Create a new password passcode and confirm it.
This new password passcode must meet or exceed the following requirements:
At least 16 characters long
No use of your name, username, or birth date
Must pass 3 of the following 4 rules
At least one UPPERCASE letter
At least one lowercase letter
At least one number
At least one special character ( !@#$%^&*()-_+ )
Select Submit to finish and change your passwordpasscode.