...
We will need someone in your department to setup the voice greetings for your non-standard number. We will need two greetings recorded as soon as possible. A department name greeting (e.g Financial Aid Office) and a voice mail message. Please review the department greeting script at this link, https://clarkssummitu.atlassian.net/wiki/x/B4CIe .
IT will upload your recording to your depts Call Group. You can record the greeting by following the steps below
...
Call your dept Call Group to hear the current greetings.
...
Write out your script for the name & voicemail greetings.
...
Call 1509 record the name greeting
Listen to the message, rerecord as needed
Send it when you approve of the recording
Hang up
...
Call 1509 record the voicemail message
Listen to the message, rerecord as needed
Send it when you approve of the recording
Hang up
...
For directions on setting up the voicemail greetings refer to this article on Greeting Setup.
RECOGNIZING CALL GROUP CALLS
...