If you are unable to Find an Answer, you can Ask a Question for live support.
Contact the Helpdesk
Tip
In order to receive the easiest and swiftest support possible, your Question should follow our Question guidelines.
- Visit https://support.clarkssummitu.edu/.
- Click Ask a Question.
- Choose the appropriate category for your Question.
- Enter your information and message.
- Click Submit.
The CSU Helpdesk will respond as soon as possible.
Question guidelines
- Post your Question in the correct category.
- Choose a short, but descriptive title.
Titles like “I need help” or “Please come help me” say nothing. - Describe the issue, error, or bug as well as you can.
- Provide applicable information. For instance:
- Your system (e.g. Windows)
- Your device (e.g. Dell Inspiron Laptop)
- The app or service that is not functioning
- Whether you are on campus or not
- An image of the issue