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You can retrieve a voicemail or edit greetings all from a phone on your Vonage Business system or from a phone off the system.

For personal extensions the above changes can also be made from the Vonage desktop app.

Directions to change the Call Group Greeting

  1. Dial

    1. From via a Vonage App or Device 9265.

    2. From a non-Vonage system 570.585.9265

  2. Press *101

  3. Enter the mailboxes number’s greeting system you would like to change, followed by #.

  4. Enter the mailboxes PIN, followed by #.

  5. Call-in Options Tree

  6. Select 4

  7. Select the relevant greeting option

    1. 1 - Unavailable

    2. 2 - Busy

    3. 3 - Name

    4. 4 - Out of Office

    5. 5 - Pin change)

  8. Select 1 to save the recording

If you set the Out Of Office greeting it will become active.

Be sure to go back to your standard greeting when you return.

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