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Set an automatic reply on a public folder

Owned by Josh Smith (Deactivated)
Last updated: Aug 30, 2017
1 min read

In many cases, it may be necessary to setup an automatic reply on a mail-enabled public folder. Automatic Replies will be sent to every message that is delivered.

Requirements

Tip

If you do not have the required permissions, please contact your Department Head or Department Vice President. Department Heads and other administrative personnel should contact the Helpdesk.

In order to setup an automatic reply, you must have the following permissions on the public folder:

  • Ownership of the public folder
  • "Send As" permission for the public folder's email address

Directions

It may take up to 15 minutes for these changes to take effect.

  1. Locate the public folder in Outlook using the "Folder List" view (Ctrl+6).

  2. Right-click on the public folder and then select Properties.

  3. Click Folder Assistant.
  4. Click Add Rule.
  5. In the Perform these actions section, select Reply with and then click Template.

  6. Create your reply template, including a signature.

    Tip

    If the automatic reply is temporary, please include your expected date and time of return.

  7. Click Save & Close when you are finished.
  8. Click OK in the Edit rule window.
  9. Click Yes when prompted to apply the new rule.
  10. Click OK in the Folder Assistant window.

  11. Click OK in the public folder's Properties window.