A guide to assist in the configuring or updating of your extension greetings. The phone app and website are similar to the steps below.

Open the Vonage Desktop App and Login

• Do not enter your login info in the login boxes.

• Login via the button. See the green arrow below.

• This will prompt you to login at a Microsoft Login URL. Then use your CSU email and password to login.

Open

Navigate to the the Greetings Settings

1. In the app click the icon that displays your image or the default generic icon.

   1. Follow the red image in the image below.

      Open

      

   2. The window will open and present your with new option

2. Click the Settings option.

   1. Follow the red arrow in the image below

   2. This will open new options on the right

3. Click the Voicemail option on the Settings Menu

   1. Follow the red arrow

       

   2. This will open new options

4. Select your greeting and click the button appropriate to what you want to do

   1. Play will play your current greeting

   2. Record will use your PC or a Phone (I recommend the phone option) to record a new greeting.

   3. Upload and Download allow you to save greetings to your PC and reuse then as you need for different holidays or occasions.

   4. For the Out of Office Greeting be sure to turn it on and off as needed.