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Credit Card Refunds

Owned by Wesley Wilson
May 08, 2015
1 min read


The same credit card refund process is used for credit card payments made in virtual terminal and student payments made in Campus Vue.

  1. Log into www.paypal.com
  2. History – Advanced Search
  3. Search for the person's last name (select last name from the drop down) within the date range the payment was made.
  4. Under the Order status/Actions column there will be an option to "Issue Refund" unless the transaction is too old. If it says "Print Shipping Label," click the dropdown arrow and select "Issue Refund."
  5. If the transaction is too old, complete Request for Payment for and turn it in to Accounts Payable. Enter the person's name as the vendor, enter their address, and use the event/dept. account number that you originally entered into Campus Vue Misc. Receipts as the account #.